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  Bilingual Office Administrator- Albuquerque, NM

ACCION is a fast-paced, client-centered, nonprofit organization that is dedicated to increasing access to business credit and providing exceptional customer service to entrepreneurs and business owners with a passion for success. 

As a first point of contact for many clients, donors and members of the general public, the Office Administrator plays a key ambassadorial role and is responsible for ensuring that all stakeholders have an outstanding first contact with the organization and are delighted by our warm, personal, highly responsive customer service, whether in English or Spanish.  The Office Administrator maintains a welcoming, clean, well-organized and well-functioning environment, both within the interior of the building and on its grounds, for visitors and internal staff to enjoy.  

The Office Administrator provides key internal support to staff in all departments and ensures smooth office operations, including providing outstanding administrative support related to incoming phone calls, mail, office supplies, team correspondence, meeting management, office equipment and staff travel arrangements.  The Office Administrator sets up and breaks down meetings and events, manages the office calendar and facilitates multiple vendor relationships.    

The Office Administrator must be a go-getter with a passion for helping people and the work of ACCION; be committed to providing outstanding customer service that delights ACCION’s stakeholders at all times.  He or she must be able to manage multiple, concurrent, fast-moving, short-term projects, moving them toward completion with high attention to detail and excellence; complete tasks and deliver projects on–time or ahead of schedule; seek continual improvement, be receptive to feedback and strive for excellence in all activities.  This person must thrive in an administrative role and be looking for a long-term fit.      

MINIMUM REQUIREMENTS:   College degree preferred.  Two to three years of front-facing customer service experience and bi-lingual (English/Spanish) fluency are required. 

ACCION offers an excellent total compensation package, including competitive base salary, the opportunity for exciting incentive pay, and an attractive benefits package

TO APPLY:  Please send a cover letter and resume to greatjobs@accionnm.org.  Please visit our website, www.accionnm.org to learn more about our mission and organization.